Cancellation policy

Purchase Options Cancellation Policy

1. Order Cancellation

Orders can be cancelled within 12 hours of being placed.

After this period, orders may already be processed or shipped and can no longer be cancelled.

2. Subscription Cancellation (if applicable)

If you subscribe to any recurring purchase option:

You may cancel your subscription at any time
Cancellation will apply to future billing cycles
No refunds will be issued for charges already processed

You can manage or cancel your subscription through your account or by contacting us.

3. Pre-Orders (if applicable)

For pre-order items:

You may cancel your order before the item is shipped
Once shipped, the standard Refund Policy applies

4. Refunds After Cancellation

If your cancellation request is approved:

A full refund will be issued to your original payment method
Processing times may vary depending on your payment provider

5. Contact

For any cancellation request, please contact:

📧 info@arabiandial.store

FAQ

Do you ship worldwide?

Yes, we ship worldwide. Shipping is free on all orders.

Delivery typically takes 5–8 business days for the US, UK, Europe, Australia, and GCC countries.
For the rest of the world, delivery takes 8–18 business days, depending on the destination.

Delivery times may vary slightly depending on local customs and logistics conditions.

Is there a warranty?

Yes. All our watches come with a 2-year warranty covering manufacturing defects.

Is the watch water-resistant?

Yes, our watches are designed to be water-resistant for everyday use such as handwashing, light rain, and accidental splashes. However, they are not intended for swimming or diving.

Is the watch adjustable?

Yes. All watches are fully adjustable. Each order includes a tool to remove links, and our bracelets also feature a smart link system for easy size adjustment without effort.

Is the watch contain gold?

No, our watches do not contain gold. The Miyota movement used inside does not include any gold, not even in trace or functional amounts. It is made from high-quality steel, brass, and durable industrial alloys, designed for reliability and precision rather than precious materials.

Is the watch made of real stainless steel?

Yes. Our watches are made from high-quality 316L stainless steel, known for its durability, corrosion resistance, and premium finish.

Does the watch scratch easily?

No. The watch is equipped with a scratch-resistant sapphire crystal, offering excellent protection against daily wear.