Refund policy

Refund Policy

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging.

Return Shipping

We offer free return shipping. Instructions will be provided once your return request is approved.

Fees

No restocking fees apply
No hidden charges

Non-Returnable Items

All items are eligible for return.
We do not offer final sale items.

Refunds

Once your return is received and inspected, we will notify you of the approval of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Contact

For any return request, please contact us at:
📧 info@arabiandial.store

FAQ

Do you ship worldwide?

Yes, we ship worldwide. Shipping is free on all orders.

Delivery typically takes 5–8 business days for the US, UK, Europe, Australia, and GCC countries.
For the rest of the world, delivery takes 8–18 business days, depending on the destination.

Delivery times may vary slightly depending on local customs and logistics conditions.

Is there a warranty?

Yes. All our watches come with a 2-year warranty covering manufacturing defects.

Is the watch water-resistant?

Yes, our watches are designed to be water-resistant for everyday use such as handwashing, light rain, and accidental splashes. However, they are not intended for swimming or diving.

Is the watch adjustable?

Yes. All watches are fully adjustable. Each order includes a tool to remove links, and our bracelets also feature a smart link system for easy size adjustment without effort.

Is the watch contain gold?

No, our watches do not contain gold. The Miyota movement used inside does not include any gold, not even in trace or functional amounts. It is made from high-quality steel, brass, and durable industrial alloys, designed for reliability and precision rather than precious materials.

Is the watch made of real stainless steel?

Yes. Our watches are made from high-quality 316L stainless steel, known for its durability, corrosion resistance, and premium finish.

Does the watch scratch easily?

No. The watch is equipped with a scratch-resistant sapphire crystal, offering excellent protection against daily wear.