Shipping policy

Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Estimated delivery times

United States, United Kingdom, Europe, Australia & GCC: 5–8 business days

Rest of the world: 8–18 business days

Please note that delivery times are estimates and may vary depending on your location and local customs processing.

3. Shipping Costs

We offer free worldwide shipping on all orders.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.

These charges are the responsibility of the customer and are not controlled by Arabian Dial LLC.

5. Delays

We are not responsible for delays caused by:

Customs clearance
Carrier issues
Incorrect shipping information provided by the customer
External factors beyond our control

6. Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact us at:

📧 info@arabiandial.store

We will do our best to assist you in resolving the issue.

7. Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is accurate.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

8. Contact

For any questions regarding shipping, please contact:

📧 info@arabiandial.store

FAQ

Do you ship worldwide?

Yes, we ship worldwide. Shipping is free on all orders.

Delivery typically takes 5–8 business days for the US, UK, Europe, Australia, and GCC countries.
For the rest of the world, delivery takes 8–18 business days, depending on the destination.

Delivery times may vary slightly depending on local customs and logistics conditions.

Is there a warranty?

Yes. All our watches come with a 2-year warranty covering manufacturing defects.

Is the watch water-resistant?

Yes, our watches are designed to be water-resistant for everyday use such as handwashing, light rain, and accidental splashes. However, they are not intended for swimming or diving.

Is the watch adjustable?

Yes. All watches are fully adjustable. Each order includes a tool to remove links, and our bracelets also feature a smart link system for easy size adjustment without effort.

Is the watch contain gold?

No, our watches do not contain gold. The Miyota movement used inside does not include any gold, not even in trace or functional amounts. It is made from high-quality steel, brass, and durable industrial alloys, designed for reliability and precision rather than precious materials.

Is the watch made of real stainless steel?

Yes. Our watches are made from high-quality 316L stainless steel, known for its durability, corrosion resistance, and premium finish.

Does the watch scratch easily?

No. The watch is equipped with a scratch-resistant sapphire crystal, offering excellent protection against daily wear.